"Yet sometimes they finish the game." A giggle means she's just teasing, and it dissolves into a hum and some phone tapping. A few minutes later, and she makes a small noise of discovery.

"Oh, did you know there's a way to make time stop in the game? It seems... Stop time, do whatever you need to to solve the puzzle, and then it all starts up again when time starts up again." She squints at the screen. "I think, anyway."